1. About Us

Mark Students is a student accommodation service provider that assists university students in securing suitable accommodation in the UK and other countries.

Company Name: Mark international education Ltd

Registered Address: 106 The Beehive, 53 Derby Street, Manchester, M8 8HW, United Kingdom.

Email: booking@markstudents.com

Phone: +44 161 362 4193

2. Our Role

Mark Students acts as:

 • An accommodation booking facilitator between students and property providers/landlords/university residences.

 • A support service to help students find, compare, and secure accommodation.

We do not own the properties listed unless clearly stated.

⸻

3. Eligibility

To use our services, you must:

 • Be 18 years or older

 • Be a current or prospective university student

 • Provide accurate and complete information during booking

⸻

4. Booking Process

 • Students select accommodation through our platform or via our advisors.

 • Once selected, the booking is made directly with the property provider.

 • A booking is confirmed only after:

 • Required documents are submitted

 • Deposit or advance rent is paid

 • The property provider issues confirmation via mark students.

Mark Students is not responsible for delays caused by incomplete documentation or late payments.

⸻

5. Payments

Payments may include:

 • Booking deposit or Reservation fee

 • Advance rent

Important:

 • Payments are often made directly to the accommodation provider, not to Mark Students.

 • If Mark Students collects payment except the reservation fee on behalf of a provider, it will be clearly communicated.

⸻

6. Deposits and Refunds

Refund policies depend on the individual property provider’s policy.

There is No refund of reservation fee.

You are eligible for 14 days for full refund in case , if you have made any deposit or rent upfront.

Common conditions where refunds may be allowed:

 • Visa rejection (with official proof)

 • University admission rejection

 • Cancellation within the cooling-off period ( 14 days after you make your reservation)

Mark Students is not liable for refund decisions made by the property provider after the 14 days of refund eligibility period.

⸻

7. Cancellations

Cancellation terms vary by accommodation provider. Students must carefully read the cancellation policy before confirming the booking.

Mark Students can assist in communication but cannot override provider policies.

⸻

8. Student Responsibilities

Students agree to:

 • Provide genuine documents and information

 • Respect accommodation rules and property terms

 • Pay rent on time

 • Maintain the property in good condition

Any damage or misconduct is the student’s responsibility.

⸻

9. Property Information Accuracy

While we aim to provide accurate listings, some property may show common wear and tear because of daily usage of accommodation

There may be slight variations in

 • Exact room size, furniture, or layout

 • Availability at the time of enquiry

 • Changes made by the property provider without notice

⸻

10. Limitation of Liability

Mark Students is not responsible for:

 • Issues within the property after move-in

 • Disputes between student and landlord/provider

 • Loss of belongings

 • Personal injury at the property

 • Provider cancellation or overbooking

Our role is limited to facilitating the booking.

⸻

11. Complaints

If you have a complaint on reservation please contact:

Email: booking@markstudents.com

We will liaise with the accommodation provider to resolve the issue where possible.

⸻

12. Privacy and Data Protection

We collect and process student data to:

 • Arrange accommodation

 • Communicate with providers

 • Provide support services

We comply with UK GDPR and data protection laws. Please read our Privacy Policy for details.

⸻

13. Website Use

You agree not to:

 • Misuse the website

 • Provide false information

 • Copy or reproduce website content without permission

⸻

14. Changes to Terms

Mark Students reserves the right to update these Terms at any time. Updates will be posted on this page.

⸻

15. Governing Law

These Terms are governed by the laws of England and Wales.

⸻