Effective Date: 10th February 2026.
Most recent update: 10th February 2026.
This Privacy Policy explains how Mark International Education Ltd, trading as Mark Students (“we”, “our”, “us”), collects, uses, stores, and protects your personal data when you use our website www.markstudents.com and our university student accommodation services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are:
Company Name: Mark International Education Ltd (Trading as Mark Students)
Address: 53 Derby Street, Manchester, M8 8HW, United Kingdom Email: support@markstudents.com Website: www.markstudents.com
We act as the Data Controller for the personal information you provide to us.
2. Information We Collect
We may collect and process the following personal data:
* Full name
* Date of birth
* Contact details (email, phone number, address)
* Passport/ID details (where required for booking verification)
* University details and course information
* Accommodation preferences
* Payment and billing information
* Emergency contact details
* Communication records (emails, calls, messages)
* Website usage data (IP address, browser type, cookies)
3. How We Collect Your Data
We collect data when you:
* Fill forms on our website
* Contact us via email or phone
* Register for accommodation services
* Make payments or bookings
* Interact with our website via cookies
* Communicate with our support team
4. How We Use Your Data
We use your data to:
* Arrange and manage student accommodation
* Verify your identity and eligibility
* Process bookings and payments
* Communicate important updates
* Provide customer support
* Improve our website and services
* Comply with legal obligations
* Prevent fraud and misuse
5. Legal Basis for Processing
Under UK GDPR, we process your data based on:
* Contractual necessity – to provide accommodation services
* Legal obligation – to comply with UK laws
* Legitimate interest – to improve services and prevent fraud
* Consent – for marketing communications (you can withdraw anytime)
6. Sharing Your Data
We may share your data with:
* Student accommodation providers and landlords
* Payment processors
* Universities (where required)
* IT and website service providers
* Legal or regulatory authorities when required by law
We ensure all third parties respect your data and comply with UK GDPR.
7. International Data Transfers:
If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.
8. Data Retention:
We retain your personal data only as long as necessary:
* For the duration of your accommodation service
* As required by legal, tax, or regulatory requirements
* For resolving disputes or enforcing agreements
9. Your Data Protection Rights:
You have the right to:
* Access your personal data
* Correct inaccurate data
* Request deletion of your data
* Restrict or object to processing
* Data portability
* Withdraw consent at any time
10. Cookies and Website Tracking:
We use cookies to improve your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.
11. Data Security:
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
12. Marketing Communications:
We may send you information about accommodation offers or services if you have opted in. You can unsubscribe at any time by contacting us.
13. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Changes to This Policy:
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
15. Contact Us:
If you have any questions about this Privacy Policy or your data, please contact:
Mark Students Mark International Education Ltd 53 Derby Street, Manchester, M8 8HW, United Kingdom Email: support@markstudents.com
Tel: +44 161 362 4193.